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Orders

TRACK YOUR ORDER

Click on the link below to access your order details. You will be requested to enter your order number and email address to check its current status and track your shipment.

See order

CANCELLING OR CHANGING YOUR ORDER

Please remember that once an order is completed, it cannot be modified in any way. If you notice a mistake in the shipping details or if you would like to cancel your order, please contact us as soon as possible.

If you would like further assistance, Our Client Service is available Monday to Friday from 9 am to 6 pm HKT, excluding national holidays.

COUNTRIES/REGIONS WE SHIP TO

You can ship to a different Country/region than the one you live in or are browsing from by clicking on the "Country/region," link, located at the bottom of each page of the website, and selecting the new location from the list.

Please make sure you select Country/region you want to ship your order to, otherwise the purchase will not go through.

The catalogue, prices, and services offered by Diesel may vary depending on the browsing Country/region. If the location you are looking for is not listed, it means that Diesel is currently unable to ship to that area.

Do you need to contact us?

Our client assistants are at your disposal Monday through Saturday, from 8am to 7pm GMT, excluding holidays.

E-mail

Send us an e-mail through our contact form. We usually reply within 1 working day

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We're online to answer your instant messages, Mon-Sat from 8am to 7pm GMT.

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