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Shipping

Orders are usually shipped within 1 – 2 working days.


Orders ship from our warehouse on business days (excluding national holidays); a signature is required for a successful delivery.


Shipping costs are calculated automatically at checkout and depend on:


Destination country/location

Size/weight of the package

The prices for each available option will be displayed at checkout.


The Expected delivery time for each country is:


Country and Delivery Time

Algeria 2-4 Days

Armenia 3-4 Days

Australia 3-4 Days

Azerbaijan 3-4 Days

Brunei Darussalam 4-5 Days

Cambodia 2-3 Days

Cyprus 2-3 Days

Haiti 3-4 Days

Iceland 1-2 Days

Indonesia 3-5 Days

Korea (South) 3-4 Days

Macau 2-3 Days

Moldova 3-4 Days

Monaco 2-4 Days

Mongolia 4-5 Days

Morocco 2-3 Days

Oman 3-4 Days

Philippines 3-4 Days

Sierra Leone 3-4 Days

Singapore 2-3 Days

China - Taiwan 3-4 Days

Thailand 3-4 Days

Togo 2-3 Days

Vietnam 3-4 Days

Zambia 3-4 Days



We work closely with our shipping partner to minimize the potential impact of any shipping delays, but before we can dispatch your purchases, we may need to confirm your details with your card issuer.


We will do our best to keep delays to a minimum. Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this may take longer during our sale periods or other high peak seasons.


At the moment we are unable to ship to PO Boxes or freight forwarder addresses.

SHIPPING INFORMATION

All orders are shipped by DHL.

Your business is important to us, and we make every effort to process your order as quickly as we can. Please review your shipping information carefully before placing your order.

Orders are shipped and delivered on business days (from Monday to Friday), excluding national and local holidays and shipping methods such as Saturday Delivery when available.


If you ordered multiple items, they may ship in separate boxes with no additional shipping charges.

Please note that on occasion, such as during holidays, there may be a slight delay in processing time.


TRACKING THE DELIVERY

You may track the delivery of your order by using the tracking number provided. Tracking number will be displayed on the shipping confirmation e-mail that you receive as soon as the order leaves our DC.


Please note that it may take up to 24 hours before you can track your parcel.


If you ordered multiple items, they may ship in separate boxes with no additional shipping charges.


Undelivered packages will be returned to our DC and the order amount will be refunded on the original payment method.

Do you need to contact us?

Our client assistants are at your disposal Monday through Saturday, from 8am to 7pm GMT, excluding holidays.

E-mail

Send us an e-mail through our contact form. We usually reply within 1 working day

Chat

We're online to answer your instant messages, Mon-Sat from 8am to 7pm GMT.

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